Listening — Listen and fill in the gaps
The boss of Europe's biggest low-cost airline (1) ___________________ increase the pay and working conditions of pilots to stop them leaving the company. Michael O'Leary, CEO of Ryanair, made (2) __________________ to the budget carrier's 4,200 (3) ___________________ concerns that pilots are dissatisfied and want to quit the company. Pilots have been offered salary increases of up to $11,700 (4) ___________________ of $14,000. A long-serving pilot told the BBC this was, "too little, too late." He said: "There is a (5) ___________________ benefits [for pilots] - no free bottles of water, coffee or tea and no crew meals." He said pilots also had to buy their own uniform. He added: "People have just had enough (6) ___________________ atmosphere."
Mr O'Leary (7) ___________________ repair the damage done to Ryanair's reputation after (8) ___________________ with pilot holidays. The costly mistake meant more than 20,000 flights have been cancelled recently because of a (9) ___________________ pilots. This has affected over 700,000 passengers. An industry analyst said the airline made (10) ___________________, "by initially disrespecting the skill set of pilots". He added: "In a rare move, [Ryanair] is being (11) ___________________, apologize and meet [pilots'] pay demands." O'Leary is confident that pilots will stay. He said: "I urge you to stay with Ryanair for a brighter, better future for you and your family." He added: "We are (12) _____________ employer in a very insecure industry."
Guess the answers. Listen to check.
1) promised to increase the pay and working ______ pilots
a. conditions off
b. condition of
c. conditioned of
d. conditions of
a. conditions off
b. condition of
c. conditioned of
d. conditions of
2) Michael O'Leary, CEO of Ryanair, made a personal pledge to the budget ______ pilots
a. carrier's 4,200
b. carries are 4,200
c. carry as 4,200
d. carry was 4,200
a. carrier's 4,200
b. carries are 4,200
c. carry as 4,200
d. carry was 4,200
3) address concerns that pilots are dissatisfied and want ______ company
a. to quiet the
b. to quite the
c. to quit the
d. to quilt the
a. to quiet the
b. to quite the
c. to quit the
d. to quilt the
4) A long-serving pilot told the BBC this was, "too ______."
a. little, two late
b. little, to late
c. little, tool late
d. little, too late
a. little, two late
b. little, to late
c. little, tool late
d. little, too late
5) a lack of basic benefits for pilots - no free bottles of water, coffee or tea ______ meals
a. and no clue
b. and no crew
c. and no cue
d. and no queue
a. and no clue
b. and no crew
c. and no cue
d. and no queue
6) Mr O'Leary is attempting to repair the damage done to ______ a. Ryanair's reputation
b. Ryanair's repetition
c. Ryanair's respiration
d. Ryanair's reparation
7) 20,000 flights have been cancelled recently because of a lack of ______
a. avail a ball pilots
b. avail able pilots
c. avail a bull pilots
d. available pilots
8) An industry analyst said the airline made this ______
a. ghostly error
b. coast lie error
c. gross tea error
d. costly error
9) He added: "In a rare move, Ryanair is being ______
a. forced to backs pedal
b. forced to backpedal
c. forced to back pedals
d. forced to backed pedal
10) He added: "We are a very secure employer in a very ______."
a. in secure industry
b. non-secure industry
c. inns a cure industry
d. insecure industry
Before reading / listening
1. TRUE / FALSE: Read the headline. Guess if a-h below are true (T) or false (F)
- The airline in the article is Europe's biggest low-cost carrier. T / F
- The airline employs almost 42,000 pilots. T / F
- The airline offered a salary increase of up to $14,000. T / F
- The airline provides pilots with uniforms free of charge. T / F
- The airline made a mistake with its pilots' holiday schedule. T / F
- Over 700,000 passengers have been affected by flight cancellations. T / F
- The article said pedals on airplanes weren't put back. T / F
- The airline is fairly sure that its pilots will not quit. T / F
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